Customer Service

Passion in knowing and understanding our customers. Responding to their individual needs, ensuring total customer satisfaction and loyalty.


Creating and enhancing value for all our customers, employees, investors and communities we serve. Proactively seeking and implementing opportunities that drive and sustain higher levels of organizational performance and growth, cost effectiveness and efficient delivery of services.


Accepting responsibility, assuming ownership and taking full accountability for our all actions, whether decisions or behaviors in the delivery of services and management of resources.


Faithfully and fully living up to all our responsibilities and obligations as employees of a power holding. Behaving at all times in accordance with ethical and corporate governance standards.

Team Work

Harmonious collaboration with a synergistic approach in everything we do.